Customer service tool for enhanced client experience
Plaky centralizes all tasks, communications, and data related to customer inquiries in one place.
Optimized queue
Coordinated communication
Transparency of work
Unlimited Users & Projects • Free Forever
Why project management tool for customer service operations?
It enhances organization by centralizing all tasks, communications, and data related to customer inquiries, ensuring nothing falls through the cracks.
This is where Plaky comes in as a flexible & easy to use project management software.
Get startedOPTIMIZED QUEUE
Organize requests as tasks
Consolidate requests from various channels, including email, chat tools, and more.
Create task for each one and efficiently manage and monitor incoming requests with seamless tracking capabilities.
USEFUL FEATURES
Groups
Tasks
COORDINATED COMMUNICATION
Collaboration for quicker issue resolution
Provide your team with an unified platform where you can coordinate efforts, assign tasks, and share information in real time.
Plaky helps team members facilitates quicker issue resolution and contributes to higher customer satisfaction.
USEFUL FEATURES
Comments
Assignees
TRANSPARENCY OF WORK
Tracking the status of customer queries
Plaky is a visual tool that offers transparency into the status of each customer query.
Supervisors and team members can track progress, identify bottlenecks, and allocate resources effectively, optimizing workflow and response times.
USEFUL FEATURES
Status
Filter
Kanban
READY-MADE TEMPLATES
Jump-start your projects in seconds
Customer inquiries
For customer agents to streamline the management of customer inquiries or support tickets.
See template
Single project
With this simple project template you will plan, manage, and track every aspect of your project.
See template
