{"id":7021,"date":"2025-04-29T11:23:04","date_gmt":"2025-04-29T11:23:04","guid":{"rendered":"https:\/\/plaky.com\/help\/?p=7021"},"modified":"2026-03-11T13:21:28","modified_gmt":"2026-03-11T13:21:28","slug":"cancel-subscription","status":"publish","type":"post","link":"https:\/\/plaky.com\/help\/fr\/administration\/billing\/cancel-subscription\/","title":{"rendered":"Annuler un abonnement"},"content":{"rendered":"<p class=\"translation-block\">Bien que nous soyons d\u00e9sol\u00e9s que vous quittiez Plaky, vous aurez toujours le contr\u00f4le total de votre abonnement. Si vous pensez que l'annulation est le bon choix, vous pouvez suivre la proc\u00e9dure ci-dessous pour une annulation rapide et facile.<\/p>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Marche \u00e0 suivre pour annuler votre abonnement<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"translation-block\">Cliquez sur l'ic\u00f4ne des <strong>trois points <\/strong>\u00e0 c\u00f4t\u00e9 du nom de votre espace de travail<\/li>\n\n\n\n<li class=\"translation-block\">Select <strong>Subscription<\/strong> from the dropdown menu<br><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"230\" class=\"wp-image-7022\" style=\"width: 200px;\" src=\"https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Open-subscription.jpeg\" alt=\"Open subscription in Plaky\" srcset=\"https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Open-subscription.jpeg 324w, https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Open-subscription-10x12.jpeg 10w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/li>\n\n\n\n<li class=\"translation-block\">Ouvrez l'onglet <strong>Facturation<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Cliquez sur <strong>Annuler l'abonnement<\/strong><\/li>\n\n\n\n<li class=\"translation-block\">Click <strong>Cancel subscription<\/strong> again to complete the action<br><img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"274\" class=\"wp-image-7023\" style=\"width: 550px;\" src=\"https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky.jpg\" alt=\"Cancel subscription in Plaky\" srcset=\"https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky.jpg 1200w, https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky-500x249.jpg 500w, https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky-1024x510.jpg 1024w, https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky-768x383.jpg 768w, https:\/\/plaky.com\/help\/wp-content\/uploads\/2025\/04\/Cancel-subscription-\u2014-Plaky-18x9.jpg 18w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading translation-block\">Apr\u00e8s l'annulation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Aucun autre frais ne sera appliqu\u00e9 apr\u00e8s votre p\u00e9riode de facturation actuelle<\/li>\n\n\n\n<li class=\"translation-block\">Vous pouvez continuer \u00e0 utiliser les fonctionnalit\u00e9s payantes jusqu'\u00e0 la fin de votre cycle de facturation actuel<\/li>\n\n\n\n<li class=\"translation-block\">Vous passerez automatiquement au <a href=\"https:\/\/plaky.com\/help\/administration\/billing\/plaky-subscription-plans-and-extra-features\/\">plan gratuit<\/a> apr\u00e8s la fin de la p\u00e9riode pay\u00e9e<\/li>\n\n\n\n<li class=\"translation-block\">Toutes vos factures pr\u00e9c\u00e9dentes sont toujours disponibles au t\u00e9l\u00e9chargement<\/li>\n\n\n\n<li class=\"translation-block\">Toutes vos donn\u00e9es restent en s\u00e9curit\u00e9 \u2013 Plaky ne supprime rien, sauf si vous choisissez de supprimer votre espace de travail ou votre <a href=\"https:\/\/cake.com\/help\/introduction-to-cake-com\/what-is-cake-com-productivity-suite\/#cake-com-account\">compte CAKE.com<\/a><\/li>\n\n\n\n<li class=\"translation-block\">Vous pouvez ajouter des si\u00e8ges suppl\u00e9mentaires et les payer s\u00e9par\u00e9ment<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informations<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Les changements d'abonnement n'affectent pas votre contenu ou vos donn\u00e9es. Toutefois, apr\u00e8s l'annulation, il ne sera plus possible de modifier l'onglet <strong> Informations sur le client<\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Informations<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Tout ce qui pr\u00e9c\u00e8de s'applique \u00e9galement si vous annulez votre abonnement \u00e0 l'offre Bundle. Pour en savoir plus sur la formule d'abonnement \u00e0 l'offre Bundle et son fonctionnement, consultez\u00a0<a href=\"https:\/\/cake.com\/help\/fr\/billing\/cake-com-bundle-subscription\/\">cet\u00a0article<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-blue\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85240\" style=\"mask-type:alpha\" maskunits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85240)\"><path d=\"M8.275 7.72461L5.275 4.72461L6.7 3.29961L9.7 6.29961L8.275 7.72461ZM12 5.34961V1.09961H14V5.34961H12ZM19.275 18.7246L16.275 15.7246L17.7 14.2996L20.7 17.2996L19.275 18.7246ZM17.7 7.72461L16.275 6.29961L19.275 3.29961L20.7 4.72461L17.7 7.72461ZM18.65 11.9996V9.99961H22.9V11.9996H18.65ZM5.125 21.6996L2.3 18.8746C2.1 18.6746 2 18.4413 2 18.1746C2 17.9079 2.1 17.6746 2.3 17.4746L11.375 8.37461C11.9583 7.79128 12.6667 7.49961 13.5 7.49961C14.3333 7.49961 15.0417 7.79128 15.625 8.37461C16.2083 8.95794 16.5 9.66628 16.5 10.4996C16.5 11.3329 16.2083 12.0413 15.625 12.6246L6.525 21.6996C6.325 21.8996 6.09167 21.9996 5.825 21.9996C5.55833 21.9996 5.325 21.8996 5.125 21.6996ZM5.825 19.5996L12.1 13.3246L10.675 11.9246L4.425 18.1746L5.825 19.5996Z\" fill=\"#03A9F4\"><\/path><\/g><\/svg><span class=\"box-label\">Conseil<\/span><\/div><div class=\"box-content\">\n<p class=\"translation-block\">Avant de r\u00e9silier, vous pouvez envisager de changer de <a href=\"https:\/\/plaky.com\/fr\/pricing\">plan d'abonnement<\/a> pour un plan mieux adapt\u00e9 \u00e0 vos besoins.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"translation-block\">Si vous rencontrez des difficult\u00e9s avec l'annulation, veuillez contacter notre <a href=\"https:\/\/plaky.com\/help\/fr\/contact\/\">\u00e9quipe d'assistance<\/a> ou laisser un commentaire dans notre centre d'aide.<br><br><\/p>","protected":false},"excerpt":{"rendered":"Although we\u2019re sorry you\u2019re leaving Plaky, you&#8217;ll always have complete&#8230;","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_searchwp_excluded":"","footnotes":""},"categories":[36],"tags":[],"class_list":["post-7021","post","type-post","status-publish","format-standard","hentry","category-billing"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Milos Milosavljevic","author_link":"https:\/\/plaky.com\/help\/fr\/author\/milos-milosavljevic\/"},"_links":{"self":[{"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/posts\/7021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/comments?post=7021"}],"version-history":[{"count":7,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/posts\/7021\/revisions"}],"predecessor-version":[{"id":8957,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/posts\/7021\/revisions\/8957"}],"wp:attachment":[{"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/media?parent=7021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/categories?post=7021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plaky.com\/help\/fr\/wp-json\/wp\/v2\/tags?post=7021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}